Delivery Boom FAQ

What is Delivery Boom?

Track on App …. Just like Rideboom connects you with partner driver car to take a ride, Delivery Boom connects you with a partner delivery driver to make a delivery. Your delivery Boom driver will arrive at the Tap of a button, ready to pick up your items and deliver them wherever they need to go.

Where is this currently available?

Delivery Boom is currently available in Melbourne or in another words its available in every place where you can find Delivery Boom driver but soon we going to launch elsewhere.

How much does Delivery Boom cost?

Once you enter the pickup and drop off address you able to see the estimate price before you make a booking. You can see our delivery rates in our website under Delivery boom you will be surprised with the lowest cost we are going to provide our customers.

How long does it take for Delivery Boom to deliver a package?

The timing is varying on every delivery order. Once you enter the recipient's address, you’ll see an estimated time and cost of delivery.

How you provide guarantee safe & reliable delivery?

Track on App. All of our Delivery Boom partner drivers undergo a comprehensive background check and ongoing quality checks through our ratings system. We also provide real time tracking so you always know where your delivery Boom is and the estimate time of arrival. You also have the ability to contact driver. If you have any questions or concerns, you can always contact our support team at Delivery Boom@rideboom.com.

How is an order delivered?

our delivery Boom partner driver will follow the instructions and address that you provide and deliver accordingly. He will make a contact with recipient of delivery once he out there. If you request extra steps like a change in drop off, confirmation or a return trip, you just let the delivery Boom driver know. The item will be delivered directly to the intended recipient or left with a doorman.

What items can I deliver using Delivery Boom?

Delivery Boom partners will deliver any item that an average person can carry easy. Delivery Boom drivers can deliver items up to 22 KG. However, you may NOT send for delivery:

  • People or animals of any size
  • Alcohol (or any other goods that require identification)
  • Illegal items
  • Dangerous items (weapons, explosives, flammable, etc.)
  • Stolen goods
  • Any items for which you do not have permission to send

Delivery Boom drivers reserve the right to refuse delivery of any item.

What are guidelines around using or writing about DeiliveryBoom?

We’re so glad you’re interested in talking and want write about Ride Boom. please email press@rideboom.com for explicit approval.

DO NOT:

  • Use the RideBoom or DeliveryBoom brand for press purposes or other marketing channels in a way that implies partnership, sponsorship, or endorsement without explicit approval
  • Combine any part of the RideBoom or DeliveryBoom brand with your name, marks, or generic terms
  • Use trademarks, names, domain names, logos, or other content that imitates or could be confused with RideBoom or DeliveryBoom
  • Use any icons, images, or trademarks to represent RideBoom or DeliveryBoom other than the assets in the resource centre.
  • Modify RideBoom or DeliveryBoom brand assets by changing color or design.
  • Assert rights over the RideBoom or DeliveryBoom brand whether by trademark registration, domain name registration, or anything else
  • Feature RideBoom or DeliveryBoom on materials associated with pornography, adult and sexual merchandise, tobacco, drug paraphernalia, illegal activities, or other materials that violate the DeliveryBoom Terms and restricted item list below:
    1. People or animals of any size
    2. Illegal items
    3. Dangerous items (weapons, explosives, flammable, etc.)
    4. Stolen goods
    5. Drug Paraphernalia
    6. Any items for which you do not have permission to send